General Terms
- do not reupload my artwork, with credit or without, unless it was purchased or gifted by/for you.- i don't mind people getting tattoos of my artwork, but i'd appreciate them asking/showing me!
Adoptable Characters
these terms are for all adopted or traded ocs.
- Credit for the orig design is required on any new reference images. You can use/upload my original drawing of the characters anywhere with credit.- Reselling, trading, Editing, or giving away the character you adopted is fine. Raising the price based on edits or additional artwork is fine.- Flipping (buying adopts only to immediately sell them at a much higher price) will get you banned from buying future adopts from me.- You cannot use my original artwork of the character for promotional purposes or merchandise.- You're free to use the character you adopted in your own creative works (comics, stories, games, etc) or as a mascot, sona, etc.
Commissions
these terms are laid out in my ko-fi commissions checkout process.
1) commissions will contain copyright management information in the form of either a signature and/or other copyright and ownership information embedded in the metadata or elsewhere. Removing and/or altering such information is prohibited.2) I (Andréa Sutinen) reserve the right to share the finished commission(s) on my social media accounts & use them as examples of commissions in my portfolio or elsewhere. You (the commissioner) are also free to post/share the art. (if it's nsfw please don't tag my main accounts!)3) you're free to print your commissioned drawing (on anything, like a tshirt transfer or button etc.) for personal use. you do not have permission to mass produce/sell anything with the drawing on it, or use the drawing to advertise things for sale, except for in specific pre-discussed circumstances. (I only do this type of work for friends and colleagues)4) If the commission contains any nsfw content you confirm that you are 18 years or older by submitting the commission payment.5) If I am unable to accept your commission for any reason, you will be notified and refunded as soon as possible.
transparency about the things
i make and outsource!
i try to find good manufacturers to work with when possible!!
if you're an aspiring merch artist and have any questions about this stuff feel free to contact me!
prints: Little Rock Printing & at home on my own printershirts: I use a small screenprinting place that's local to me.stickers: at home with an epson printer & silhouette cutter :)
I use Koala printable vinyl and Oracal transparent laminate.acrylic items, lanyards, washi tape, mini dakis: Vograceceramics: I make these at home and go to a local studio for firings.packing materials: Canada Mailers, ecoenclose, slotbox, and a ton of recycled paper from my local comic shop. I thrift old envelopes and reuse boxes as often as possible!
holding spot for text blocks
come back soon!
tba
USA CUSTOMERS!
Tariffs are in effect for these items,
as they're manufactured in china:
acrylic charms
acrylic standees
photocard holders
washi tape
mini daki charms
lanyardseverything else in my store is produced in canada
and should, currently, be unaffected.
PREORDER UPDATES
March-May 2025 orders are CURRENTLY shipping out. I'll probably be packing orders into August. Currently recovering from covid ;w;ANY USA ORDER THAT CONTAINS ITEMS MANUFACTURED IN CHINA ARE GOING TO BE SUBJECT TO TARIFFS - FEEL FREE TO GET IN TOUCH IF YOU HAVE QUESTIONS OR A PROXY I CAN SHIP TO!
SHOP FAQ
I use canada post to ship all items. currently i'm unable to ship to the UK/EU.♦ How long will it take for my order to dispatch?
my shipping times are a lot slower than your average shop. i'm disabled and struggle with fatigue - preorders can take months for me to ship out everything after the items get made. i'm just one me, so thanks as always for being patient!
♦ How will I know when my order has shipped, and when will it get to me?
you will receive a shipping confirmation email from either my shop or from canada post depending on whether it is tracked or not. sometimes you'll get an email from both! there's sometimes a week or more delay between the bigcartel shipping notif and the CP tracking number since i order postage in batches.after shipping, items take about 2 weeks within Canada, 3+ weeks to the USA, and a month or more internationally, plus at least a couple more weeks of wiggle room depending on how early it ends up in my dropoff pile.
♦ Can you send me a tracking number/tell me where my package is?
tracking numbers are sent through canada post, and only when you select a shipping option with tracking at checkout. in either case, i won't have any more info than you do!
♦ I sent a check-in email and got nothing in response. why?
if you haven't got a shipping notification, my answer would just be "i'm slow" and i don't often have the spoons to reply to this type of message. I prioritize responding to things like address changes, cancellations, missing orders that have shipped, and other questions.
if your question/concern isn't covered in this FAQ, please send order questions to [email protected]
I'm not on top of my socials and may not respond to DMs!